It was not until we hit Tenesee that I noticed that on the wall behind the seats inside the trucks were the inspection dates (I think it said 8,000 miles and then 16,000 miles, but I'm not positive, but those were printed as milestones for which the truck HAD to be inspected) and one had a little check mark done in permanent marker (not sure if there shouldn't have been an inspection sticker?) but the other one was left blank, even though our truck had passed the mileage on the required milestone before we even got on the road. When we rented this truck (16' truck with car carrier in the back, which was attached before our arrival), I asked if the truck had been inspected upon return and I was assured that it was. Anyhow, if that was all that had happened, I wouldn't have cared, but looking back, this was just a very tiny sign of things to come.
There were children's toys everywhere and I nearly broke a leg stepping over one as it started rolling. The girl who helped us knew absolutely nothing and was taking care of her child on the job- making us wait a good extra 30 minutes because she stopped the transaction midway many times to go take care of her child who kept breaking Budget merchandise (opening matress covers, etc.). The office was an absolute mess- it was a tiny little backroom rented out of a car shop that had nothing to do with Budget. It all started when we rented the truck out of Falmouth, Mass. At some points, I wished our furniture (and every problem Budget brought us) would just vanish into nothingness. I thought I was making a good decision but nothing, NOTHING could have been worse than this.
Well, here is my review on my rental with Budget.
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